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Data-Based Management of Your Software Factory

Let data serve as the foundation for management and strategy decisions.

Software Development used to lack transparency. No more!

As an IT executive, you're responsible for the digital transformation of your company. This is no small task. Software has developed from a cost center to the primary profit engine in many companies–and yet, all too often, it has lacked meaningful transparency and accountability. In more concrete terms, this means costly defects, missed deadlines, delayed or endangered projects have become commonplace. It ultimately comes down to this: You can't effectively manage what you can't measure!

One of the fundamental keys to streamlining the management and strategic planning of IT and software departments is Key Performance Indicators.

The KPIs offered by Seerene empower:

The Digital Boardroom: KPIs for the Executive

There are two large barriers impairing an effective management of companies' IT department: 

  • Lack of transparency
  • Difficulties in communication

The Digital Boardroom with its KPIs solve both.

Creating Transparency

Imagine a codebase of millions or hundreds of millions of lines of code. Now imagine trying to derive meaning from that. This is the struggle facing almost every major company today. The complexity and the size of the software organization has made incredibly difficult to monitor and steer in alignment with corporate strategy. 

The Digital Boardroom is the solution. From a top-level view for executives down to the nitty-gritty of the source code for the developers, the Seerene Digital Boardroom provides the transparency necessary to actively steer and monitor corporate software production. The KPIs of the Digital Boardroom shine a light into the metaphorical software factory and can be leveraged in a variety of ways, for example:

  • Investing in the reduction of technical debt
  • Negotiating and monitoring outsourcing
  • Managing a migration into the cloud
  • Comparing the change in output from an agile transformation

Digital Boardroom

Bridging the Communication Gap

Beyond the herculean challenge of managing a vast IT organization consisting of hundreds or thousands of developers without any meaningful tools to measure or monitor projects and investments, CIOs and other executives face the additional challenge of unclear communication. While CIOs may have a background in tech, many other executives in the C-suite may not. This leads to difficulties in communication. Without clear communication, it is nearly impossible to achieve the strategic alignment of the software organization with overarching company goals.

KPIs solve this by creating a common language of metrics. It allows the C-Suite to measure progress and devote its attention where needed. Additionally, Software Maps from Seerene can help team leaders to visualize problems for executives so that they are more easily understood.

Software Map

A Few of the Top KPIs for the CIO:

  • Velocity: Measure the speed at which teams are completing value-creating work. This enables a more reasonable expectation when it comes to project and investment planning.
  • Coding Investment Alignment: Measure where your developer hours are being consumed - without the need for having time-tracking systems in place. If the areas of code requiring the most time from your teams aren't also the areas driving the most value creation, you may wish to reevaluate the situation.
  • Effort in Technical Debt: Measure and quantify the amount of value developer hours wasted in overly complex code. Use this information to determine when investing in the reduction of technical debt would be of strategic consequence.

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KPIs for IT Managers

Equip your IT managers with the KPIs they need to effectively manage their teams. From identifying knowledge monopolies before they endanger projects and deadlines to highlighting problematic trends before they become critical, KPIs can be an IT manager's best friend. Here are a few of the ways KPIs benefit your team leaders:

Knowledge Monopolies

An estimated 80% of a developer's time is spent becoming familiar with the code before working in it. If your software developers become too specialized, knowledge monopolies arise. This is dangerous. Should there be a section of code with a knowledge monopoly and the developer falls ill or, worse yet, leaves the company, vital projects could be delayed or even jeopardized as other developers scramble to familiarize themselves with the code. Your team leaders can use software analytics to identify and mitigate knowledge monopolies before this occurs.

Best Practices

Your IT managers can use KPIs to identify so-called 'lighthouse teams' and spread their best practices and knowledge throughout the organization, increasing productivity and efficiency.

Areas with Many Defects

KPIs and Software Maps can draw attention to the areas of code most frequently resulting in defects. With this knowledge, your team leaders can dedicate extra attention to eradicating these bugs.

seerene-platform-maps

Tracking Progress

Through KPIs, your IT managers should be able to track the productivity of teams and also their progress towards deadlines and OKRs. If a team is falling behind, the manager can intervene before it's too late and find out why. Additionally, if the critical project might miss its deadline, team leaders can shift additional developers' responsibilities to ensure the work is completed.

Monitoring the Compliance of Vendors

Generally speaking, most software development outsourcing today lacks accountability. But with Seerene software analytics and KPIs, project managers can ensure the delivered software meets or surpasses the agreed upon standards.

KPIs for Development Teams

Developers are often frustrated because they need waste an inordinate amount of time just familiarizing themselves with the code, fixing defects, and working in technical debt. Seerene's KPIs and software visualizations help simplify this process. With the Seerene platform, developers can quickly and easily identify problems and drilldown as deep as the source code to fix them. This means developers have more time to invest in writing new value-creating features. The efficiency gains can easily amount to at least 30% or more. Seerene offers a wide variety of KPIs that can be tailored to the specific needs of your organization and its developers.

poster-mockup-form

To see a more full range of KPIs available with Seerene, you can download or request a poster of the Digital Engineering Framework here.

Summary

Modern software production lacks transparency and accountability, which in turn means it's highly unreliable and inefficient. Data, in the form of KPIs, can mitigate this problem. It creates transparency through-and-through, so that the executives can steer software strategy, managers can ensure productivity, and developers can easily identify and fix problem code.

Pattern-Seerene-data-analytics-management-ldark

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