With the following information we like to provide you with details in connection with the processing of personal data when using our website at www.seerene.com as well as about your rights in this regard. The information provided here apply to all visitors and users of our website when visiting it as non-registered users.

Registered users of our SaaS software Seerene have the possibility to login to the software through our website on www.seerene.com. Following the login the user is forwarded to a separate website operating the Saas. Using our SaaS software is covered by separate Data Protection Information, which can be retrieved here: https://tp.seerene.com/cms/en/privacy.

On our website we included a recruitment tool operated by Personio GmbH providing the possibility to apply for job vacancies online directly through our website. This recruitment process is covered by separate Data Protection Information, which can be retrieved here.

1.Controller and Data Privacy Officer

The controller of personal data processed when using the website at www.seerene.com is:

Seerene GmbH

August-Bebel-Str. 26-53

14482 Potsdam, Germany 

You can contact our Data Protection Officer at:

Seerene GmbH, August-Bebel-Str. 26-53, 14482 Potsdam, Germany
E-Mail: privacypolicy@seerene.com
Phone: +49 331 7062 34

2. Explanation of Terms

Personal Data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Cookies are small text files that are stored locally on the visitor’s device (e.g. PC, smartphone, tablet PC) when a website is visited. They can contain various information about the device used and the usage behavior and are sent back to the web server setting the cookie for the purpose of recognizing the user and his or her settings when reconnecting.

GDPR means the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

3. IP-Addresses and Logfiles

Every time you access our website, we automatically process the following information:

  • the IP-address of your computer or other device (e.g. tablet-PC or smartphone) and the request(s) of your browser (including dates and times)
  • the amount of data transferred, the browser type and version, the screen resolution and the operating system used. 

The IP-address and the information on your Internet browser’s enquiry(s) are technically necessary for accessing and using the website; without processing of this data, access to the Internet site cannot take place and Internet sites cannot be displayed. We also use the IP address to identify the rough location of the user visiting our website.

The information on the transferred data volume, the browser type and browser version, the screen resolution and the operating system used are collected and processed in order to optimize the presentation of the contents, determine system utilization and make future adjustments and improvements to the Internet presence, possibly on the basis of statistical evaluations.

Legal Basis for the processing of the full IP-address, the information on your Internet browser’s enquiry(s) and the further information mentioned above is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing of personal data is to technically enable you to access the website, to optimize the representation of the website’s contents and for the future improvement/optimization of the website.

Please note your right to object (see below: „Your Rights“)

4. Usage of Cookies

What are cookies?

If you use our website, open our emails or use our services online, we or third parties authorized by us use so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. Cookies are small text files that are stored locally on the visitor’s device (e.g. PC, smartphone, tablet PC) when a website is visited. They can contain various information about the device used and the usage behavior and are sent back to the web server setting the cookie for the purpose of recognizing the user and his or her settings when reconnecting. Cookies cannot run programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective overall. For more information about cookies, please visit www.allaboutcookies.org.

What are cookies used for?

Cookies are basically used to make the Internet offer more user-friendly and effective overall, to enable additional functionalities and to provide us with further information about your visit of our website and its use. Cookies enable us, for example, to determine whether a specific device has been used to visit our website before. Cookies also make it possible to adapt the offer of a website to previous visits if the previous behaviour of the user on the website or another website was stored in the cookie.

First and third party cookies

Our website places cookies for us (first party cookies) and also allow some other parties providing their services to us to place cookies (third party cookies). Our own cookies help us to run our services better and more efficiently and to track user behavior on our website. Third-party cookies are placed on your devices by various tools we are using on our website.

Types of cookies

Our website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies
  • Persistent cookies

Transient cookies are automatically deleted when you close your browser. This includes in particular session cookies.. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the settings of your browser.

Third Party Cookies

The following third parties use cookies via our services:

  • Google, Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (see below: “Google Analytics” , “Google AdWords” & “YouTube”)
  • LinkedIn, Inc., Wilton Place, Dublin 2, Irland (see below: “LinkedIn Insight Tag”)
  • HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA, 02141, USA (see below: “HubSpot”)
  • Zendesk, Inc., 1019 Market St, San Francisco, CA 94103, USA (see below: “Zendesk”)
  • Eventbrite, Inc., 155 5th St, San Francisco, CA 94103, USA, (see below: “Eventbrite”)
  • Salesforce, Inc., 1 Market St #300, San Francisco, CA 94105, USA (see below: “Salesforce”)
  • LogMeIn, Inc., 320 Summer St, Boston, MA 02210, USA (see below: “GoToWebinars”)
  • Personio GmbH, Rundfunkplatz 4, 80335 München, Deutschland (see below: “Personio”)
  • Kickbox, Inc., 2030 Main St, Suite 500, Dallas,TX75201, USA (see below: “Kickbox”)
  • Adobe Systems Incorporated, 345 Park Avenue,” San Jose, CA, 95110, USA (see below “Adobe TypeKit”)
  • Intercom, Inc., 55 Second Street, Suite 400, San Francisco, CA 94105, USA (see below “Use of our Live-Chat-Systems”)

We provide you with more detailed information on the cookies placed by these providers in the respective section of this data protection information.

5. Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA “(“Google”). On our behalf, Google collects certain user and usage information in order to evaluate the use of the website (e.g. frequency of page views, entry and exit pages, click paths, time spent on individual pages, etc.). This is done to evaluate the use of the website, to generate reports about the website activities and to provide further internet services which are connected with the use of our website, for market research purposes and for the demand-oriented design of our internet pages.

In this context, Google is creating pseudonymised user profiles as well as cookies (see above). The information about your website usage generated by the cookie, includes

  • Internet browser type/version used,
  • the operating system used,
  • referrer URL (the previously visited page),
  • host name of the accessing computer (IP address),
  • time of the server request,

is usually transferred to and stored on a Google server in the USA. However, we implemented the code extension “anonymizeIp” which causes Google to anonymize your IP-address within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP-address be transmitted to a Google server in the USA and shortened there. The IP-address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

Google is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Google covering the processing of user data on our behalf.

Further information on Google’s terms of use and data protection can be found under the following links:

http://www.google.com/analytics/terms/de.html

https://www.google.de/intl/de/policies/

You can

  • disable the use of cookies generally in the settings of your internet browser; however please note that if you do this, you may not be able to use the full functionality of this website and/or other websites;
  • prevent Google Analytics from processing your personal data by downloading and installing a browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=en).
  • Opt-out from Google Analytics processing the personal data by clicking on the following link: (<a href=”javascript:gaOptout()”>Disable Google Analytics</a>). As a result, an opt-out cookie is set which prevents future collection of your data by Google Analytics when you visit our website.

Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the analysis of usage data in order to recognize and eliminate errors on the basis of these findings and to optimize the website design.

Please note your right to object (see below: „Your Rights“)

6. Google AdWords

We also use Google Conversion Tracking, a web analytics service provided by Google, Inc. (“Google”). Google AdWords places a cookie in your browser (“Conversion Cookie”) if you have accessed our website via a Google ad. These cookies are valid for 30 days. If you access some of our sites and the cookie is still valid, we and Google can recognize that somebody has clicked on the ad and thereafter was transferred to our website. Every AdWords customers uses a different cookie, and therefore it is not possible to track cookies via the websites of AdWords customers. The information obtained via the Conversion Cookie is used in order to assemble conversion reports for AdWords customers. The AdWords customers receive the number of users that have clicked on their ad and have been transferred to a site that includes the Conversion Tracking Tag but they do not receive any information that would allow them to identify the user.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the analysis of the efficiency and optimization of our marketing efforts.

Please note your right to object (see below: „Your Rights“)

7. YouTube

On our website we provide links to videos offered on the platform YouTube. YouTube is provided by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

Please note that in the event that you visit these linked videos, information may be collected and processed by YouTube LLC, which may be assigned to your respective user account and stored and used in accordance with the privacy policy of YouTube LLC. Before visiting the linked videos, please review the Privacy Policy of YouTube LLC, which can be found here:

https://www.google.de/intl/de/policies/privacy/

8. LinkedIn Insight Tag

On our website we use the LinkedIn Insight Tag a service provided by LinkedIn Inc., Wilton Place, Dublin 2, Irland, USA (“LinkedIn”).

LinkedIn is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with LinkedIn covering the processing of user data on our behalf.

The LinkedIn Insight Tag is a piece of lightweight JavaScript code that we have added to our websites to enable in-depth campaign reporting and to help us unlock valuable insights about our website visitors. We use the LinkedIn Insight Tag to track conversions, retarget website visitors, and unlock additional insights about members interacting with our LinkedIn adverts. The LinkedIn Insight Tag enables the collection of metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. The LinkedIn browser cookie is stored in a visitor’s browser until they delete the cookie or the cookie expires.

You can opt out of cookies from LinkedIn on your LinkedIn settings page and recommend you read their Cookie Policy for more information. You can further deactivate JavaScript in your browser to avoid the JavaScript to be executed..

The legal basis for the use of the LinkedIn Insight Tag is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the analysis of usage data in order to recognize and eliminate errors on the basis of these findings and to optimize the website design.  

Please note your right to object (see below: „Your Rights“)

9. HubSpot

Our website uses Hubspot a Marketing Automation Tool provided by Hubspot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA.

On the one hand, the personal data, which you provide, for example, when using our contact form or registering for our newsletter, are stored and processed on the servers of our software partner HubSpot.

On the other hand, Hubspot uses cookies, which are stored on your computer and enable us to analyse your use of the website. The information collected in those cookies (e.g. IP address, geographical location, type of browser, duration of visit and pages viewed) is evaluated by Hubspot for the purpose of generating evaluations on the user behavior and thus improve our website. For this purpose Hubspot uses the following cookies:

Cookie Name Duration Type Description
_hssc 30 min Persistent This cookie is used to keep track of sessions, number of page views and timestamp.
_hssrc Session Transient This cookie is set whenever a new session is started. This serves to determine if the user has started a new session.
_hstc 2 years Persistent This is the main HubSpot cookie. It contains information about the user (identified by an unique identifier). It stores domains, timestamps and numbers of sessions.
hs-messages-is-openHubspot 30 min Persistent This cookie is used to determine whether the chat widget is open for future visits.
hs-messages-hide-welcome-message 1 day Persistent This cookie prevents welcome message in chat widget from appearing again when dismissed.
messagesUtkHubspot 2 years Persistent This cookie is used to recognize visitors who chat with you via the message tool and it’s used to load conversation history when they return to the website.[B&B1] 
hubspotutk 10 years Persistent This cookie contains a user unique identifier, its value gets checked on form submission to avoid duplication of contacts.

Legal Basis for the above evaluation of user behavior by Hubspot on our behalf is your consent (Art. 6 (1) s. 1 lit. (a) GDPR) provided through the cookie consent banner when first visiting our website. If you declined the consent, your information won’t be tracked when you visit our website. However, a single cookie will be used in your browser to remember your preference not to be tracked.

You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com.

You can disable the use of cookies generally in the settings of your internet browser; however please note that if you do this, you may not be able to use the full functionality of this website and/or other websites.

Hubspot is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Hubspot covering the processing of user data on our behalf. The privacy policy of Hubspot can be found here: https://legal.hubspot.com/privacy-policy.

Wording of your consent:

We use cookies in order to providing content more accurately suited to your needs by tracking your use of our website (e.g. IP address, geographical location, type of browser, duration of visit and pages viewed). By continuing to browse the site you are agreeing to our use of cookies. If you decline the consent, your information won’t be tracked when you visit our website. However, a single cookie will be used in your browser to remember your preference not to be tracked. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com

To find out more about cookies used on our website, read our Privacy Policy: https://seerene.com/privacy-policy/ 

10. Zendesk

We use the customer support service provided by Zendesk Inc. (‘’Zendesk’’) Market St, San Francisco, CA 94105, USA to provide and allow you to use the customer support functionality on the website. Zendesk uses ‘’Cookies’’ in order to allow you to write into the support form and state your enquiries. For this specific purpose, the information generated by the ‘’Cookie’’ is then transferred to a Zendesk server in the USA and stored there.

ZenDesk is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Zendesk covering the processing of user data on our behalf.

For further information on how Zendesk is processing your data and the recent changes concerning your rights, please refer to the Zendesk Privacy Policy, which is available on the following link: www.zendesk.com/company/customers-partners/#privacy-policy.

If you do not support this functionality, you can deactivate Zendesk with the help of a browser add-on, which can be downloaded from www.ghostery.com/.

Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to allow users of our website to get in contact with us in a fast, easy and direct way.

Please note your right to object (see below: „Your Rights“)

11. Eventbrite

When you book a place for Seerene events or webinars we use the third party online event platform Eventbrite (Eventbrite, Inc., einem in Delaware, 155 5th Street, Floor 7, San Francisco, CA 94103, USA) to manage these bookings. We will generally use this information to let you know event details, arrange attendance for you, and to send you related information.

Eventbrite Inc. is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Eventbrite Inc. covering the processing of user data on our behalf.

For more information, please read Eventbrite’s Privacy Policy: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-eu-data-protection

Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to provide a comfortable solution to administer, book and manage our events and webinars for both us and our customers.

Please note your right to object (see below: „Your Rights“)

12. Salesforce

We use the CRM system of salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 München a subsidiary of salesforce.com, Inc., The Landmark at One Market, Suite 300, San Francisco, CA 94105, USA (“Salesforce”)  to collect personal information related to sales (name, contact information, company, job title and others) in order to follow up on inquiries and sales to our customers or potential customers. We use it to collect information for sales and marketing purposes in order to make customer communications relevant and help us understand the performance of our marketing campaigns.

Salesforce is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Salesforce covering the processing of user data on our behalf.

For more information, please read SalesForce Privacy Policy: https://www.salesforce.com/company/privacy/full_privacy/ 

Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest analyze our sales and marketing measures in order to make customer communications more relevant and help us understand the performance of our marketing campaigns for optimization purposes.

Please note your right to object (see below: „Your Rights“)

13. GoToWebinar

We use the service GoToWebinar of LogMeIn Inc., 320 Summer Street, Boston, MA 02210, USA of (“GoToWebinar”) to provide Webinars.

GoToWebinar is a cloud based webinar service provided by LogMeIn Inc.. We use it for webinars to provide the opportunity for communication between us and a group of people who register online for a digital meeting for the purpose of procuring information.

When you register for a webinar, we collect some information data (like email, company name, job title and other depending on the webinar.). When you register to take part, you will receive further information and reminders about the event before and after the event by email. You may receive other communications relevant or similar to the webinar topic. 

GoToWebinar is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with GoToWebinar covering the processing of user data on our behalf.

For more information, please read SalesForce Privacy Policy: https://www.logmeininc.com/legal/privacy 

Legal Basis for the above processing of data is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in the interest to allow users of our website to participate in our webinars and to manage and administer our webinars.

Please note your right to object (see below: „Your Rights“)

14. Kickbox

We use the services of Kickbox, Inc., 2556 Elm Street, Dallas, Texas 75226 (“Kickbox”) to validate email addresses and find out whether or not they can be delivered to.

In this context,we also give your data to Kickbox. The email address verification service provider Kickbox will use this data to validate email addresses and find out whether or not they can be delivered to. Kickbox may transfer personal information to companies that help them provide their service to us.

Kickbox is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Kickbox covering the processing of user data on our behalf.

For more information about Kickbox Privacy policy: https://docs.kickbox.com/v2.0/docs/privacy-policy#section-the-organization-collecting-information-at-this-website 

15. Adobe Type Kit

For the design of our website we use the Adobe Typekit service, which allows us to use certain Adobe fonts in our website design. The service is operated by Adobe Systems Incorporated, 345 Park Avenue,” San Jose, CA, 95110, USA (“Adobe”).

Adobe collects the following information from our website in order to provide the Typekit service and to bill us:

  • provided fonts
  • ID of the font set
  • JavaScript version of the sentence (string)
  • Type of block (string “configurable” or “dynamic”)
  • Account ID (identifies the customer of whom the record is)
  • Service that provides the fonts (e.g. Typekit or Edge Web Fonts)
  • Application that requests the fonts (e.g. Adobe Muse)
  • Server that provides the fonts (e.g. Typekit server or Enterprise CDN)
  • host name of the page on which the fonts are loaded
  • The time it takes the web browser to download the fonts
  • The time from downloading the fonts with the web browser to using the fonts
  • Whether an Ad Blocker is installed to determine whether the Ad Blocker interferes with the correct tracking of page views.

Adobe is certified under the E.U.-U.S. Privacy Shield and we concluded a data processing agreement with Adobe covering the processing of user data on our behalf.

The legal basis for the use of the Typekit service is Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest in the processing lies in being able to use different Adobe fonts on our website. To prevent collection of data by the Typekit service, you can deactivate JavaScript in your browser.

Please note your right to object (see below: „Your Rights“)

16. SEERENE-Blog (Medium)

Our website includes a link to our blog, which is operated and hosted by A Medium Company (“Medium”), San Francisco, USA (www.medium.com). Any data processing taking place when visiting/using this website, including our blog hosted there, is carried out by A Medium Company. You can find Medium’s Privacy Policy at https://medium.com/policy/medium-privacy-policy-f03bf92035c9.

17. Links to our company pages on Social Media

On our website we provide links to our company pages on some social media platforms of the following companies:

  • LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland

Privacy policy: https://www.linkedin.com/m/login/

  • Twitter: Twitter Inc., 1355 Market Street, Suite 900 , San Francisco, CA 94103, USA

Privacy policy: https://twitter.com/privacy?lang=de

Please note that in the event that you visit these linked pages, information may be collected and processed by the respective platform provider, which may also be assigned to your respective user account and stored and used in accordance with the data protection information of the respective platform operator. Therefore, please inform yourself about how the respective platform is processing your personal data before visiting the linked pages.

18. Contact Form and Contacting us by Email

You can contact us with questions or requests using our online contact form or by email. When you do so, the personal data you submit to us will be processed by us electronically for the purpose to answer your questions / handle your request.

When using the online contact form, you will need to submit your name, Company, Job Title and a valid email address, so that we know who sent the request and to be able to answer the inquiry. Based on your consent, the personal data arising in this context will be stored in our system for answering your inquiry and contacting you with additional information on our products upon your revocation of your consent. If you only provide your email address, we will only contact you via email. If you also provide your telephone number we may choose also to contact you via telephone. The data will deleted upon you request or withdrawal of your consent or, if statutory retention obligations are applicable, its processing will be restricted, unless any further processing is covered by a legal basis.

The processing of your personal data when contacting us through our contact form is based on your consent (Legal Basis Art. 6 (1) s. 1 lit. (a) GDPR.) Of course, contacting us is voluntary and you can freely decide whether or not you like to do so and to submit personal data to us. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com. If you use our contact form, this of course will not result in a new consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Wording of your consent:

I give my consent that Seerene GmbH subject to Section 11 of its Data Protection Information may store and use the above information to answer my inquiry and also provide me with additional information on Seerene’s products via email and telephone (if telephone no. is provided) until revocation of my consent. I understand that I can freely withdraw this consent at any time with future effect via email to privacypolicy@seerene.com or by using the contact form.

The processing of your personal data when contacting us directly through other means is based on Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest is to enable our users to get directly in contact with us. The data will deleted upon completion of this purpose or, if statutory retention obligations are applicable, its processing will be restricted, unless any further processing is covered by a legal basis.

Please note your right to object (see below: „Your Rights“)

19. Use of our Live-Chat-Systems

We offer on our website the possibility to contact us directly via a live chat system. We use the tool Intercom, a live chat software by Intercom, Inc., 55 Second Street, Suite 400, San Francisco, CA 94105, United States (https://www.intercom.com). Intercom uses, among other things, “cookies”, text files which are stored on your computer and which enable a personal conversation in the form of a real-time chat on the website with you. Your live chat data will be stored on Intercom, Inc. servers in the United States. To ensure an adequate level of protection for personal data processed by Intercom Inc., Intercom Inc. is certified under the E.U.-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield and we concluded a data processing agreement with Intercom Inc. covering the processing of our user. The privacy policy of Intercom, Inc. (in English) can be found here: https://www.intercom.com/terms-and-policies#privacy

If you contact us through our chat system, the personal data you submit to us will be processed by us electronically for the purpose to answer your questions / handle your request.  The data will be stored by us upon completion of this purpose to allow for a reproducibility of prior communication in case of future inquiries.

The processing of your personal data when contacting us through our live chat system is based on Art. 6 (1) s. 1 lit. (f) GDPR. The legitimate interest is to enable our users to get directly in contact with us. The storage of data upon completion of the communication process is based on your consent (Legal Basis Art. 6 (1) s. 1 lit. (a) GDPR.). Of course, contacting us is voluntary and you can freely decide whether or not you like to do so and to submit personal data to us. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com. Upon receiving your withdrawal notice we will delete all data regarding past communication with you via our chat system or, if statutory retention obligations are applicable, its processing will be restricted, unless any further processing is covered by a legal basis.

Wording of your consent:

I agree that the communication data is stored by Seerene upon completion of the communication. For details see sec. 12 of our Privacy Policy. I can freely withdraw this consent with future effect (e.g. via email to privacypolicy@seerene.com).

Please note your right to object (see below: „Your Rights“)

20. Downloading Content (“Content Gate”)

On our website we offer the possibility to download content, such as videos, ebooks, presentations etc. Before downloading any content you have to register for our Resource Center by providing your name, company, job title, email address and optional comments through a registration form. This information is stored in our Salesforce CRM and on the servers of our software partner HubSpot together with the information on which content you downloaded from our site, the country, region and city you are browsing from (via your IP address). Once you have registered, a cookie is set by our website to identify you in future sessions so that you won’t have to register again. Please note that you will be asked to register again, if this cookie is removed.

Above information is stored in our CRM for an unlimited time and we use the information based on your prior consent to contact you to provide you with information on Sereene’s products.

The processing of your personal data when registering to our Resource Center and downloading content from our website is based on your consent (Legal Basis Art. 6 (1) s. 1 lit. (a) GDPR.) Of course, registering to our Resource Center and downloading content from our website is voluntary and you can freely decide whether or not you like to do so and to submit personal data to us. You can also withdraw your consent at any time, and you may do so by contacting us using our online contact form or by sending an email to privacypolicy@seerene.com. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Wording of your consent:

I give my consent that Seerene GmbH subject to Section 14 of its Data Protection Information may store and use the above information to contact me to provide me with additional information on Seerene’s products via email until revocation of my consent. I understand that I can freely withdraw this consent at any time with future effect via email to privacypolicy@seerene.com or by using the contact form.

21. Recipients of Personal Data

We have concluded contracts with third-parties that are processing personal data on our behalf as processors according to Art. 28 GDPR, which are recipients of personal data according to Art. 4 No. 8 GDPR):

  • Google, Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (see above: “Google Analytics” , “Google AdWords” & “YouTube”)
  • LinkedIn, Inc., Wilton Place, Dublin 2, Irland (see above: “LinkedIn Insight Tag”)
  • HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA, 02141, USA (see above: “HubSpot”)
  • Zendesk, Inc., 1019 Market St, San Francisco, CA 94103, USA (see above: “Zendesk”)
  • Eventbrite, Inc., 155 5th St, San Francisco, CA 94103, USA, (see above: “Eventbrite”)
  • Salesforce, Inc., 1 Market St #300, San Francisco, CA 94105, USA (see above: “Salesforce”)
  • LogMeIn, Inc., 320 Summer St, Boston, MA 02210, USA (see above: “GoToWebinars”)
  • Personio GmbH, Rundfunkplatz 4, 80335 München, Deutschland (see below: “Personio”)
  • Kickbox, Inc., 2030 Main St, Suite 500, Dallas,TX75201, USA (see above: “Kickbox”)
  • Adobe Systems Incorporated, 345 Park Avenue,” San Jose, CA, 95110, USA (see above “Adobe TypeKit”)
  • Intercom, Inc., 55 Second Street, Suite 400, San Francisco, CA 94105, USA (see above “Use of our Live-Chat-Systems”)

There are no additional recipients of personal data.

22. Your Rights

The GDPR provides you with the following rights:

  • You have the right to obtain from us confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, access to the personal data and the information specified in Art. 15 (1) GDPR, unless there are no legal exceptions limiting this right.
  • You have the right to rectification of inaccurate personal data concerning you and, taking into account the purposes of the processing, to have incomplete personal data completed (Art. 16 GDPR).
  • Where one of the grounds set forth in Art. 17 (1) GDPR applies, you have the right to obtain from us the erasure of personal data concerning you, unless none of the exceptions specified in Art. 17 (3) GDPR applies.
  • In the cases which are set forth in Art. 18 (1) GDPR, you have a right to obtain from us the restriction of processing, and where Art. 20 Abs. 1 GDPR applies, a right to data portability.
  • You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based Art. 6 (1) s. 1 lit (f) or (e) GDPR, unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
  • Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating you infringes this Regulation

You can exercise your rights by sending an email to privacypolicy@seerene.com.

23. Updating and Changing This Information

This Data Protection Information is currently valid and was published in January 2019. In view of future changes to our website and our services as well as changes of legal or regulatory requirements, it may become necessary to change this information. The respective current Data Protection Information can be accessed, downloaded and printed at any time at www.seerene.com/privacy.