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Fiducia & GAD IT AG

  • Industry: IT service provider
  • Manages more than 97.7 million accounts
  • Employees: ca. 5,600
  • Headquarters: Frankfurt am Main, Germany
  • Hans-Peter Berger, Chief Executive Officer of Application Development
  • Industry: IT service provider for the finacial sector
  • RManages more than 97.7 million accounts
  • Employees: ca. 5,600
  • Headquarters: Frankfurt am Main, Germany
  • Chief Executive Officer of Application Developer

Summary
“With seerene, we have an instrument that truly supports us in our daily work routine. We’ve increased effectiveness within application development and maintenance and, as a result, have ensured strategic use of development resources,” summarized Hans-Peter Berger, Chief Executive Officer of Application Development.

 

Fiducia & GAD has software development in full view
Seerene’s solution boosts developers’ productivity

Challenge:
In addition to operating many data centers, the IT consulting and support group at Fiducia & GAD offers its members a self-developed banking system (Bank21) with fully integrated business processes. How could Fiducia & GAD identify hotspots needing significant maintenance within the extremely complex software landscape? This was one of the main questions that Hans-Peter Berger, Chief Executive Officer of Application Development, needed to answer.
Approach:
With half of the applications in the system antiquated and out of use, sorting through the software landscape was truly a Herculean task. The back-end is based on the inter alia on COBOL and it runs within four mainframes. The front-end, which consists of the presentation and business logic, is based on Java technology and runs on 570 UNIX servers.

“The information pertaining to the software is in place in the respective source and metadata repositories,” said Hans-Peter Berger. “What we were looking for was a solution that allowed us to identify everything at once, including the points where we need to enhance the code in order to identify and fix the problems faster.”

Fiducia & GAD has relied on seereneTM since 2013. The analytics platform of the Potsdam-based company uses advanced data mining methods to evaluate the source code and the control systems with seereneTM, the results are not provided in lists, but three-dimensional software maps that are reminiscent of city maps and offer a complete overview of the system.

Based on the height and the color of each house, users can see how complex the codes in parts of the program or in a professional module are, or how often the code in that specific area has been changed. This method allows software managers to see – in real time – the exact points where risks and barriers for development build up.

seereneTM provides a solution that enables the developers of Fiducia & GAD to make the invisible become visible. “Although we’ve worked with similar indicators, there is a huge difference between having to work through long Excel lists and having the ability to simply detect complex information visually and in an instant,” says Berger.

Fiducia & GAD chose a bottom-up approach when introducing the service to ensure the platform was well received by all of the developers involved, and not just viewed as an instrument to control individual employees. Seventy employees received training with the idea that they would share their knowledge with other interested developers.

“Each employee can use seereneTM at his or her sole discretion,” said Hans-Peter Berger. “We have democratized the process, so to speak. By doing so, we evaluate the intrinsic interest of the employees, in order to produce strong coding that is than the control effect. So far, we have only received positive feedback from within the company.”

The usage reports speak for themselves. The solution has been used directly by 30 staff members, but after the training, the number of developers who worked with the web client quickly rose to 200. Additionally, whenever a release is scheduled, the company almost always sees a higher increase in user numbers.
Results:
The reason for the change in usage is simple, said Stephan Milka, Head of Application Development at Fiducia & GAD.

“Seeing how the complexity of the software landscape becomes clearly visualized, employees are quickly convinced of the value of seereneTM,” he noted.

The advantages are also evident when employees have to familiarize themselves with new tasks. “With an understanding of the state of the code, and if necessary, the ‘construction sites’ in the code, it is much easier for the developers to decide where and when they should invest their time,” Milka added.

Stephanie Warner, Head of Software Development Environment at Fiducia & GAD explained, “We needed a solution that allowed us to identify and resolve potential problem areas in our code, and we needed to identify those problems quickly, in order to provide a solution early on in the process.”

seereneTM allows users to precisely pinpoint areas for improvement in the software, even specific modules that have an extremely high complexity or changing frequency.

Cleanly structured programs can be expanded faster, for less money. During production, savings can be achieved by cost-effective action to remove unnecessary clutter from the programs. This is enabled by seereneTM, a solution that illustrates effects in three dimensions but simplifies the maintenance of programs.
Summary:
“With seereneTM, we have an instrument that truly supports us in our daily work routine. We’ve increased effectiveness within application development and maintenance and, as a result, have ensured strategic use of development resources,” summarized Hans-Peter Berger, Chief Executive Officer of Application Development.
About Fiducia & GAD
Fiducia & GAD is an IT service provider based in Karlsruhe, Germany. The company, which provides IT services for 1,100 cooperative banking institutions, was reviewing software development of its banking application, Bank21. The main focus of the software is to optimize maintenance of the core banking application. The software application offers solutions for developers’ productivity.

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