In a world where automotive manufacturing is increasingly driven by software, Maik Krüger, CIO of DRÄXLMAIER, offers a compelling vision of how IT can enable efficiency, innovation, and strategic alignment in a global enterprise. Speaking at the Navigating Software Production executive exchange, Krüger provided a deep dive into his leadership philosophy, operational strategies, and the transformation underway at DRÄXLMAIER, a global leader in premium automotive components.
Founded over six decades ago, DRÄXLMAIER is a family-owned company that has grown into a powerhouse in the automotive supply chain. With 72,000 employees across 65 sites in 20 countries, the company specializes in developing premium electrical systems, battery technologies, and interior components for leading automakers like BMW, Daimler, Porsche, and Maserati.
Each product segment, from customized wiring harnesses to cutting-edge batteries, demands a high level of technical sophistication. According to Krüger, this complexity underscores the importance of a robust and adaptable IT backbone.
Krüger’s vision for IT at DRÄXLMAIER revolves around two central pillars: performance and flexibility. His approach is rooted in a deep understanding of both the technical and business aspects of IT, cultivated during his tenure at BMW and as a hands-on programmer in the early stages of his career.
A key component of DRÄXLMAIER’s IT strategy is its globally distributed network of IT centers. These centers, located in regions like Romania, Mexico, China, and Tunisia, are not mere extensions of the headquarters but integral parts of the organization. Each center is assigned specific technical responsibilities—such as network management or database operations—and operates autonomously within the overarching IT framework.
This decentralized approach leverages regional expertise and time zone advantages to ensure 24/7 operational efficiency, following a “follow-the-sun” model. For example, database management responsibilities lie with the team in Romania, while network-related tasks are handled by the Tunisia center.
To manage the complexity of a global IT ecosystem, DRÄXLMAIER has adopted the “North Star” framework, a strategic architecture that defines the company’s IT landscape. This framework standardizes tools and processes across core business functions such as sales, engineering, operations, and finance.
By aligning IT investments with this roadmap, DRÄXLMAIER avoids the pitfalls of fragmented systems and redundant costs. The framework also enables strategic decision-making by highlighting the trade-offs of adopting non-standard solutions, such as increased operational and cybersecurity expenses.
Krüger emphasized the need to balance business-oriented and technically-oriented IT roles within the organization. While business-oriented teams focus on solutions tailored to specific functions like HR or logistics, technically-oriented teams operate with greater flexibility, applying their expertise across multiple domains.
To support this model, DRÄXLMAIER has established “Technical Competence Centers,” which consolidate specialized skills such as SAP development, RPA, and IoT. These centers act as flexible resources that can be deployed across projects, enhancing agility and efficiency.
Krüger’s presentation offers several key lessons for CIOs and IT leaders navigating the shift toward software-defined vehicles (SDVs):
As the automotive industry continues to evolve, DRÄXLMAIER’s IT transformation positions it as a leader in delivering premium, software-driven solutions. Krüger’s emphasis on performance, cultural alignment, and strategic standardization provides a blueprint for other organizations aiming to stay competitive in an increasingly digital landscape.
By bridging the gap between technical expertise and business needs, DRÄXLMAIER demonstrates how IT can be a catalyst for innovation and growth, ensuring that the company remains a trusted partner to the world’s most prestigious automakers.
The Software Excellence Network is a premier community of leaders and innovators dedicated to advancing software development practices. Focused on fostering collaboration, sharing insights, and driving strategic value, the network empowers organizations to achieve excellence in software production, innovation, and efficiency. This executive exchange, Navigating Software Production, was hosted by Seerene, the Hasso Plattner Institute, MaibornWolff, and Roland Berger in conjunction with the Software Excellence Network.
A Note to Our Readers
This article offers an overview of the key ideas presented by Maik Krüger during his talk. While we’ve captured the main concepts and innovations he shared, the full scope of his insights and examples is best experienced by watching the entire session. To dive deeper and hear directly from the speaker, we invite you to view the complete presentation. For any questions or further information, feel free to reach out to us.