Communicating Internal Software Quality
The way you talk about software quality differs across business levels according the technical knowledge and position. Whereas the source code quality matters from the technical point of view, for business purposes the number of features and the reliability of the software matter.
For taking both views into account, a mutual understanding for even very technical issues has to be created. In the fifth part of our blog series, we show you how efficient communication of software quality can be established and mutual dissatisfaction be prevented.